PRIVACY POLICY

This Privacy Policy describes how lucidstashchest (referred to as “we”, “us”, or “our”), operated under the online domain www.lucidstashchest.com, collects, processes, and retains your personal data when you visit or make a purchase from our website.

1. Data Controller
   For the purposes of the General Data Protection Regulation (GDPR) and applicable local data legislation, the Data Controller responsible for your personal information is:
   Website: www.lucidstashchest.com
   Brand Name: lucidstashchest
   Corporate Address: XXX
   Contact Email: acrylic@lucidstashchest.com
2. Personal Data We Collect
   To facilitate the purchase and delivery of our acrylic desktop storage containers, we collect essential transaction-related information. This includes:
   Identity Data: First name and surname.
   Contact Data: Delivery address, billing address, email address, and telephone number.
   Financial Data: Payment details processed during checkout.
3. Payment Processing and Data Sharing
   To execute financial transactions on our website, we partner with external payment service providers.
   Payment Processor: All payment transactions are transmitted to and processed by Stripe.
   Data Handling: Your financial credentials are encrypted and managed directly by Stripe under their own privacy protocols. We do not store or retain your complete credit/debit card numbers on our local databases. The transfer of this data is necessary to fulfil our contractual obligations to process your order.
4. Data Retention Periods
   In accordance with European and local statutory laws, we do not retain personal information for longer than is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting mandates.
   Transactional and Financial Records: To comply with statutory corporate, commercial, and tax obligations within Europe and XXX, transaction history, invoices, and payment receipts are retained for a period of seven (7) years from the date of the transaction.
   Customer Communication and Inquiries: Correspondence sent to our official email address (acrylic@lucidstashchest.com) is retained for up to twenty-four (24) months after the resolution of the inquiry to assist with any follow-up queries.
   Marketing Data: Where explicit consent has been provided, email addresses for updates are retained until you formally withdraw your consent (unsubscribe).
5. Data Protection and Integrity Protocols
   We employ structured administrative safeguards and technical procedures intended to preserve the confidentiality, accessibility, and integrity of your personal information.
   While we apply industry-standard practices to shield your data from unauthorised access or alteration, please note that no method of electronic transmission over the internet or computerized storage can be declared completely impenetrable. Consequently, we maintain realistic protective measures but do not make absolute statements of complete invulnerability regarding stored files.
6. Your Statutory Rights
   Under European and local data protection regulations, you hold specific legal rights concerning your personal files. These include:
   The Right of Access: To request a copy of the personal files we hold about you.
   The Right to Rectification: To request the correction of inaccurate or incomplete details.
   The Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal files, provided there is no prevailing legal obligation (such as tax compliance) requiring us to retain them.
   The Right to Restrict Processing: To request that we limit how we utilise your data under specific conditions.
   The Right to Object: To object to the processing of your data based on our legitimate commercial interests.
   To exercise any of these rights, please submit a formal written request to our dedicated administration at acrylic@lucidstashchest.com.
7. Updates to This Policy
   We may periodically revise this document to align with operational changes or updated regulatory standards. Any adjustments will be published directly on this page with an updated revision date.